International Data Transfers

This notice explains when personal information may be transferred outside South Africa, where providers are located, and the safeguards applied under POPIA section 72.

MK Assist and its subprocessors may process information in South Africa and in other countries where cloud infrastructure, messaging, email, analytics or support tools are hosted.

Cross-border transfers are made only where permitted under POPIA, including where the recipient is subject to adequate protection, binding corporate rules, standard contractual clauses, consent where required, or another lawful basis documented in the Data Processing Agreement.

MK Assist uses contractual protections, access controls, encryption in transit, vendor review and incident procedures appropriate to the nature of the processing. The current subprocessor list is published separately.